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How do I set up my account to send emails?

This article describes how to set up your account in order to send emails via your own email server.

Note: while it is possible to use any existing email account, we strongly recommend creating a dedicated email account (e.g. fairlicensing@yourcompany.com) for all Fair Licensing email communication with the website owners.

Steps to set up your account to send emails via your own email server:

  1. Log into your Fair Licensing account using your username and password.
  2. Click on "Admin," then select "Account"
  3. Click on "Email Setup"
  4. in the dropdown menu, choose 'Own mail server'
  5. fill out the fields for your email server (e.g. smtp.gmail.com), port, email address and password.
  6. Click on 'Validate my setup'
  7. You should see a popup saying that your setup is valid. Click 'Save'.
  8. You can now send emails through your email account from within the Fair Licensing portal.
  9. We recommend setting up your email account to receive inbound emails in the Fair Licensing portal. Follow the steps in this article: How do I activate Inbound Emails?

Note 2: if you are using gmail, you will have to generate an app password and use this password instead of your email account's password. This article describes how to generate an app password in gmail: https://support.google.com/mail/answer/185833?hl=en